News: Glia is the first banking AI platform to guarantee zero hallucinations or prompt injections.

Banking AI Built for Community Impact

Empower frontline teams to strengthen relationships and grow assets while your AI workforce handles the rest.

Introducing Glia Banker & CoPilot

Automate high-volume inquiries with an AI agent built for banking and empower your team with institutional knowledge during interactions and beyond.

Zero Hallucinations or Prompt Injections, Guaranteed

See how Glia’s responsible use of GenAI offers an industry-first guarantee: zero hallucinations, zero prompt injections.

“Glia allows us to connect with our customers where they are.
Have always had a great experience working with various Glia team members."
BANKING CUSTOMER, MID-MARKET
Verified G2 Reviewer
“From the kickoff meeting to testing through go live…
Glia's team provided the best project management experience."
FINANCIAL SERVICES CUSTOMER, MID-MARKET
Verified G2 Reviewer
“Glia provides an industry leading product suite…
…and they are super easy to work with."
VERIFIED USER IN BANKING, MID-MARKET
“Glia gets what we say…
when we talk about improving the member and employee experiences, takes our feedback to heart, and strives to make our CX dreams a reality."
DIGITAL EXPERIENCE MANAGER, MID-MARKET
G2 Reviews of Glia - AI Voice chat and Customer Management Solutions for Banks and Credit Unions.
Exclusive AI Research:
Hear From 945 Leaders
Read the Survey

The 2026 Banking AI Benchmarks Report

Measure your AI performance against 400+ financial institutions.
Read the Report
built for banking

700+ Banks,  Credit Unions,
and FIs Trust Glia

Generic AI and contact center solutions aren’t engineered for banking. Glia is. Unlock efficiency, grow loans & assets, and strengthen care for your community with AI purpose-built for banks and credit unions.

AI that helps you grow your bank, not your team.

Deliver effortless banking interactions that create loyalty & trust
Raise conversion rates with tools made for banking flows
Let leaders focus on outcomes—AI handles the metrics
$750K
Annual savings from AI automation
$198K
Savings from replacing third-party afterhours with Voice AI
30K
New customers, zero hiring after
$7B M&A
8 FTEs
Equivalency of employees gained with AI efficiency

Serve with heart. Scale with AI for credit unions. 

Open your virtual branch, keep your human touch
Empower agents with smart AI that stays personal
Reach new generations with future-forward tools
$494k
Annual cost savings from AI Agent for banking
151%
Loan growth over annual target
4
New branches, 0 new staff
15%
Improvement in efficiency ratio

Double Your Capacity With a Banking AI Workforce

Increase your team impact with Glia Banker, CoPilot, and Glia Analyst—your AI workforce purpose-built for banking.

glia events & news

Stay Connected With Glia

Discover Glia's latest innovations and thought leadership at events, webinars, and in the news.

Together, Let’s Build Thriving Communities

You’re invested in your community. We’re invested in your mission. Find out how Glia helps you strengthen relationships, improve lives, and help your community thrive.
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GLIA voice

Handle 2x More Calls Without Extra Headcount

Glia Voice enhances every interaction with AI so you can leave legacy CCaaS and CX platforms in the past.
Automate up to 80% of Interactions
Automate up to 80% of Interactions
Make customer care efficient with voice AI that offers human-like service for 1000+ banking tasks, right out of the box.
Bring Institutional Knowledge into Every Workflow
Bring Institutional Knowledge into Every Workflow
Better service. More asset growth. Increased efficiency. Get it all by bringing trusted institutional knowledge into every workflow with AI.
Turn Frontline Agents into Universal Bankers
Turn Frontline Agents into Universal Bankers
Give your team real-time guidance on policies, upselling & cross selling, promotions, and more—right within the flow of interactions.
Improve Coaching & Performance Management
Improve Coaching & Performance Management
Empower care teams to improve service and drive portfolio growth by using AI to instantly gain performance management insights.
Transform Workforce Planning
Transform Workforce Planning
Pinpoint staffing level needs with AI so you maintain superior service while setting up your workforce to scale.
GLIA AI

Hire the AI Workforce Built for Banking

Automate inquiries, free agents to grow assets and build relationships, and access on-demand coaching and workforce insights.
Automate Inquiries With Glia Banker
Automate Inquiries With Glia Banker
Offer self-service for with AI trained to handle 1000+ banking journeys— from balance inquiries and card activations to password resets and beyond.
Empower Your Team With Glia CoPilot
Empower Your Team With Glia CoPilot
Bring trusted expertise into every workflow and help agents improve service, grow loans & deposits, and make care more efficient.
Unlock Insights With Glia Analyst
Unlock Insights With Glia Analyst
Plan for any if/then staffing scenario and help agents stay compliant, convert loans and deposits, and offer empathy across every interaction.

ROI You Can Bank On

Get a data-driven forecast of how much you’ll save with Glia AI.
Request Impact Study
THE GLIA DIFFERENCE

Secure AI Engineered for Your Mission

Ready to stop deciding between efficiency and experience? You need a partner fully dedicated to banking. See why Glia drives results that generic AI and CCaaS vendors simply can’t match.

AI Built Strictly for Banking

From our core and OLB integrations to the 1000+ banking journeys built into our voice AI, everything we do is specifically engineered for the unique needs of financial institutions.

Human and AI, Fully Unified

Glia AI acts as an extension of your team. ChannelLess architecture ensures no data is lost during transfers between human and AI, while AI learns from every interaction so you continuously add value.

Fastest Voice AI 
in the Industry

Our voice AI is 50% faster than the nearest competitor. That adds up to an advantage your callers can hear—human-like responsiveness, lower latency, and interactions that feel remarkably lifelike.

Clear, Transparent Pricing

You deserve better than a vendor who adds surprise charges and hidden fees to every bill. Glia’s Priceless Pricing™ is predictable, transparent, and aligned to ROI—no limits on seats, minutes, or AI.

Impact for Efficiency, Growth & Community

Our industry-leading NPS reflects our commitment to your success. Rely on our banking experts to collaborate closely with your team to drive ROI so you can help your community thrive, one banking interaction at a time.

Zero Hallucinations, Guaranteed

Our built-in proprietary approvals framework gives you full control over what your AI agent says. That means Glia offers an industry-first guarantee: no hallucinations or prompt injections.

Hear Glia Voice AI

Experience the fastest, most lifelike voice AI built for banking.
See a Demo
banking ai success story

Driving Loan Growth From the Frontline

What would your agents do if they weren't answering questions about account balances all day? See how Service 1st shifted from high-volume inquiries to high-value interactions with Glia.

Service 1st

With the help of voice AI, Service 1st turned its contact center into a source of loan growth while strengthening the member and agent experience.
Get The Story
21%
increase in loan dollars from the digital center through the first half of 2025
100%
of calls answered by AI, with 37% fully handled by voice AI, freeing up digital center to focus on loan growth
96%
reduction in abandonment rate, 91% reduction in wait time
69
hours of agent time per week saved thanks to AI

Zero Hallucinations or Prompt Injections, Guaranteed

You’re invested in your community. We’re invested in your mission. Find out how Glia helps you strengthen relationships, improve lives, and help your community thrive.

Meet Your Banking AI Workforce